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Using Benchmarks to identify industry winners

Insurance DataLab co-founders Matt Scott and Dan King look at how data and benchmarks can be used to track and compare the performance of brokers, MGAs and insurers. Points covered: <ul><li>Is Ebitda the best measure of broker performance?</li> <li>How does customer satisfaction improve underwriting results?</li> <li>Where is demand for industry rankings coming from?</li></ul>
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