Scott Feltham, Group Insurance Manager at Compass Group PLC, discusses how buyers, brokers & insurers can work together and the importance of events, like Airmic, for the insurance industry.
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2023 - 00:04
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Friday, July 7, 2023
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<p><strong>Speaker 0</strong>:
<span>OK, so I think the single biggest hurdle when it comes to the execution of a multinational programme is is time. And what do I mean by that is that that's allowing yourself enough time to do the admin that goes with the execution of a programme covering multiple territories. I think the key thing to getting any multinational programme right is allowing time getting the admin out of the way, which includes allocation of premium</span></p>
<p><strong>Speaker 0</strong>:
<span>clarity around certification in which countries do you need certification in which countries do you need to issue local policies? If you get all that right up front, allow yourself plenty of time in which to do that. The execution should run smoothly. Unfortunately, things get left at the 11th hour where that doesn't necessarily happen. Ideal world. You get the deal done with the insurer roughly three months out from inception.</span></p>
<p><strong>Speaker 0</strong>:
<span>That's unlikely in the real well. But if you can try and do it within 30 60 days out from inception, get the allocation of premium done first and foremost in order that from inception, local policies can get issued from the get go, you're clear on the countries in which it's cash before cover IE. The premium needs to be paid before inception. Have all that clear from the get go up front. Allow yourself plenty of time in which to execute it properly.</span></p>
<p><strong>Speaker 0</strong>:
<span>I think the most important thing for me, what I'd recommend is that you engage with prospective insurers. I think first of all, lean on your broker to give you some advice around the insurers that may be able to write a large multinational programme, meet with the insurers, get a sense of what they can offer you get under the skin of the processes that they would roll out around policy issuance, collection of premium, how they go about allocating premium really get under the skin of that to identify an appropriate partner.</span></p>
<p><strong>Speaker 0</strong>:
<span>I mean, frankly, if you're looking at big multinational programmes, there are maybe four or five markets that have the own network where they can issue policies through their own network. Be clear on who they are. Engage with the broker, have those conversations very early on, and it should run smoothly.</span></p>
<p><strong>Speaker 0</strong>:
<span>The key thing for me is establishing roles and responsibilities as early as possible. So in terms of what's expected from the broker in terms of how they interface with the market. How is that going to play out being on top of local policy issues, for example, basic stuff for administration? So, for example, you might hold a weekly phone call, a biweekly phone call just trying to understand the process in terms of what policies have been issued, what policies haven't what's getting in the way of</span></p>
<p><strong>Speaker 0</strong>:
<span>just remain disciplined? Keep people on their toes? I think what's of absolute necessity is to establish clear responsibility for who does what. What part do you play as the buyer? What does the broker do and how does the broker interface with the insurer? Once you've got the process locked down again, it should run smoothly.</span></p>
<p><strong>Speaker 0</strong>:
<span>I think it's very important. I think the beauty of Air Neck is the ability to get everyone under one roof quite literally, you know, so you can jump from sort of stand to stand meeting to meeting, kill as many birds with as few stones as possible for want of a better description, and you can have some really engaging discussion. But what I like about him is that blend of like going to the stand, having those kind of ad hoc, informal discussion going to some of the workshops getting real in the site into some of the detail around the the market</span></p>
<p><strong>Speaker 0</strong>:
<span>New solutions, for example, I attend a workshop on that. I thought it was fantastic. You come away having learned something every time. I mean, it's valuable, I really do.</span></p>
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Friday, July 7, 2023 - 14:15
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