<p><strong>Speaker 0</strong>: <span>Hello, I'm Rory Palmer. And welcome to the news on Insure TV. Making the headlines in this update claims recruits Stuart Reed as non executive director and our donor advisory welcomes two new additions to its group.</span></p> <p><strong>Speaker 0</strong>: <span>First Up, though, Direct Line will pay about £30 million to customers who are charged more than they should have been to renew car and insurance policies. The discrepancy was discovered after the incorrect implementation of a new pricing practise regulation that came into force in January of last year. Now, under these new rules,</span></p> <p><strong>Speaker 0</strong>: <span>existing customers should not be charged more than if they were a new customer. Direct Line. The U, K's second largest car insurer, said it would reimburse all affected policyholders and that half of the costs related to the error had already been provided for in the company's 2022 financial results.</span></p> <p><strong>Speaker 0</strong>: <span>The FC A said the move by direct line marked the first time a firm had voluntarily agreed to redress existing customers who've paid more than new customers to renew their policies since the rules came into force sometime last year.</span></p> <p><strong>Speaker 0</strong>: <span>Next up, Donna Advisory has continued its M and a push by adding two new names to its group, High Net Worth broker Stanhope Cooper and MG. A renovation underwriting. As part of this agreement, ARD Donna has acquired a shareholding in NNW Investments, which serves as the parent company for Stanhope Cooper renovation underwriting, as well as insurance tailors and porterhouse brokers.</span></p> <p><strong>Speaker 0</strong>: <span>Stanhope Cooper, headquartered in Petersfield and founded in 2006, specialises in providing insurance and risk management advice to private clients and business owners. And under managing director William Cooper, the brokerage has grown in recent years through various acquisitions.</span></p> <p><strong>Speaker 0</strong>: <span>Cooper will continue to lead Stanhope Cooper, which will become part of the ARD Donna advisory platform</span></p> <p><strong>Speaker 0</strong>: <span>and elsewhere in sure, tech MG, A Claims, has recruited Stuart Reed as Non-executive director. Reid has spent more than 35 years in the industry as CEO of Stuart Alexander CEO and chair at Bluefin and CEO of UK Retail at AJ Gallagher. He's also held industry roles such as deputy chair of the British Insurance Brokers Association,</span></p> <p><strong>Speaker 0</strong>: <span>chair of Bieber's large broker committee, vice president of the Chartered Insurance Institute and chair of the CI I broking faculty. He's also currently a non executive director at Harbour Underwriting.</span></p> <p><strong>Speaker 0</strong>: <span>That's all the time we have on this update. We'll see you here on insure TV next time</span></p>