Elie Hanna, Chief Distribution Officer, UK and Lloyd's, AXA XL, discusses the strategy to grow the share of the UK broker market, middle market space and risk management.

Andrew Passfield, CEO, ICE Insuretech, discusses the development of the business, how they solve issues in the insurance industry and why insurers should upgrade their systems.

Lisa Bartlett, President, UK and Ireland, Crawford & Company, discusses issues facing Crawford as a business, opportunities presented and how to seize on them.

Ken Norgrove, CEO, RSA, discusses service levels, challenges facing brokers and the outlook for RSA after being acquired by Intact in 2019.

James Wheddon, Managing Director, MI Commercial Risk, discusses challenges for the broker market & MGAs and what the strategy for growth has been.

In this update Ryan Birbeck, Distribution Director, Regional Brokers, Aviva discusses how they're supporting brokers and the ambitions to grow.

Paul Richards, Co-CEO, Consilium Insurance Brokers, joins Mark Colegate to discuss the business, implementing technology and the growth in Australia & Asia.

The body’s executive director, Graeme Trudgill, discusses whether insurance brokers are cross-subsidising investment firms when it comes to the Financial Services Compensation Scheme, the operational burdens of Fair Value Assessments and why it pays to keep in touch with the Labour Party.

Martyn Holman gives his views on: how to provide value for money for corporates, why Consumer Duty is evolution rather than revolution, and the benefits of identifying potentially vulnerable clients early.

How to build out diversification in a business model. Touchstone Underwriting managing director Alan Roe discusses how the business navigated its way through Covid, how to build and maintain good quality relationships with capacity providers, and the need to be flexible.